After placing your order, you will receive an order confirmation email, which confirms your order number, item purchased, pricing and other relevant information
India We use Delhivery and other courier partners in India to ship our products to 14500 pin codes across India. The standard processing time for orders could range from 12-48 hours and the delivery time for could range from 3 days to 7 days depending on distance and ordr size.
Rest of World - Standard delivery time of 15 to 30 business days (Differs with destination country and customs)
After placing your order, you will receive an order confirmation email, which confirms your order number, item purchased and shipping address.
Please be patient if your order confirmation isn’t delivered to your inbox straight away – it can take a couple of hours depending on server speeds. Please ensure that you're checking the correct email address you used to purchase your tea with and check it hasn’t been filtered into your spam/junk mail.
Our standard order processing time is 24 hours. Under rare circumstance, this processing time might extend to 48-72 hours.
Warehouse and Packaging
Please note that in India we use a combination of fullfilment centers to ensure your orders are delivered to you safely and on time. Please note that return in this case, still needs to be processed through our website. Products bought through our website cannot be returned to Amazon for refund or returns.
Where is my Teatox?
Please note that the above time frames are stipulated by the shipping companies that we use for delivering our products to each location all over the world. On the rare occasion, there are delays, shipping duration may extend beyond these expected time frames.
If you wish to make a complaint about your product not reaching you within indicated time frame, please contact the postal company in charge of shipping your parcel (this will be found in your shipping confirmation email which will be sent once your order is dispatched) - this will be a much more efficient way of tracking down your parcel and working out why it is delayed. Please do email us if you have contacted the shipping company and are still having difficulties with your order at email@example.com
Where do we ship to?
At the moment, we ship for FREE shipping across INDIA for orders over Rs.499. Orders below Rs.499 are charged a reasonable flat shipping fee of Rs.50.
To motivate customers to move from COD to Prepaid shipping, we also offer a free gift worth Rs.140 for prepaid orders.
If you would like to place an international order, please reach out to us at firstname.lastname@example.org as shipping costs differ.